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We try our best to test all functionalities of the MeetingHub before we release the software, however sometimes details can slip our attention. If you find any error or misunderstanding in the system, please report to helpdesk@eco.cept.org and be as descriptiv...

Attending with a single-screen setup Organise the windows, so both the GoToMeeting and the MeetingHub windows are visible at the same time. If your screen size/resolution is not sufficient and only one window can be open at a time, please enable notificati...

I accidentally closed the MeetingHub Window — how do i get back ? No problem — log into the CEPT portal again and start the mHub link from your ”My meetings” page.   My raised hand was lowered automatically, how did this happen ? The individual user can ra...

If you are appointed organiser rights on the MeetingHub, these options will be available to you: Please see detailed WIKI for description.   Raise Hand You will be able to lower a participants hand individually, or all raised hands at once. You can also...

If you are appointed the Organiser role in MeetingHub, you can create and handle Live Questions (LQ). Live Questions are a simple way to ask questions to all participants in the MeetingHub. You can ask a single question, and participants can be presented wit...

All participants are able to manage their own "Raise Hand" indication, that means they can raise and lower their request when needed.  If you are appointed in the Organiser role, you will also have the option to manage other participants hand indications. Th...

Only ECO can appoint a participant to become an organiser in the MeetingHub, therefore the "Organiser" tick box will remain grey even if you are appointed organiser - this is by design. You can as an organiser maintain the participant list, you can edit the p...

As an organiser you are able to download a log of all PUBLIC messages. Please note NO private chats will be included in the downloaded logfile - this is by design.   The file is downloaded as en CSV file containing various data:

The raise hand (RH) functions purpose is to ask for the floor. When you have clicked the RH button , the icon indicates your hand is raised, and clicking it again will remove your request for the floor from the list. This request is visible to all that are co...

The MeetingHub tool contains a basic chat tool. The tool also give you access to see the raise hand list at the top of the window by clicking the small arrow next to the title "Raised hands queue". You can write chat messages either to all members of the Mee...

The list of participants is a list of any user that has been logged into the MeetingHub for the specific meeting. At the top of the list its possible to see the raised hand queue. The list also indicates the name, and which entity the user represents as in...

An organiser can ask questions with a defined set of response options, in the Live Question (LQ) section. Depending on the settings on the LQ, the result of the poll can be either published publicly, or not. Also the answer you provide can depending on the s...

Before anything else, you need to connect to a meeting using the MeetingHUB. Follow this easy 3-step guide to get connected Register for meeting on the CEPT Portal.   Login to CEPT portal and follow the normal procedure for registering...

When you are connected to the meeting, a number of options is available to you, we will describe them here: The MeetingHub window layout is depicted below. The key functions are described here:   Raise Hand Raise your hand to ask for the floor by clicki...

You are included in the groupmail  based on your CEPT group membership. On your profile pages, you can see an overview of your list membership. Mail will originate from <listname>@list.cept.org, please check your spamfilter if you think mails is not being de...

When hosting a hybrid-meeting, the meeting facilities need to be prepared to connect the online participants and the physical participants. Internet Connection Make sure an stable, available and unobstructed - preferably a dedicated and exclusive - interne...

Before hosting a hybrid meeting, its always a good idea to test the setup. ECO recommends the following steps to be tested: Easy connecting and accessing the internet from a visitors perspective Access to The MeetingHub from the venue A...

Guidance on drafting clear and usable ECC Reports ECC Reports are to comply with the relevant template , including for the editorial part and all annexes. ECC Reports with multiple annexes and a high number of pages, make processing and readability a real cha...