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General Info
ECO has deployed a number of tools to help CEPT groups to work together. If you need more assistance with our tools, please write to helpdesk@eco.cept.org For general inquiries , please write to eco@eco.cept.org
CEPT/ECO tools
Here you will find a collection of books on how to use the digital tool CEPT/ECO offers.
CEPT Portal
The CEPT portal provides a window for the world to explore the work of CEPT and its committees. It provides a common platform to the websites of CEPT, its three business committees (ECC, Com-ITU and CERP) and its permanent Office (ECO)
Profile Information
Electronic Working Arrangements
It is widely recognised within CEPT that Electronic Working Methods have a big potential to increase the efficiency of the working process, broaden participation and at the same time reduce expenses. The Office evaluated, proposed and aid practical implementa...
Groups
Groups are home to Members, Meetings and Meeting Documents, added can also be a Forum area and a chat function. You can attend meetings, download documents and get news updates from groups. This chapter takes you through the central features and how they work...
Info for newcomers to the office
Meeting facilities We have the following meeting rooms: 1. Hamlet for up to 60 participants with projector and screen (connections for HDMI and adaptors for MacOS devices), microphones, speakers, remote participation facilities, webcam, flipchart, whitebo...
MeetingHUB
The MeetingHub is a platform designed by ECO to support the management of Hybrid Meetings and assist/complement the current GoToMeeting tool with further capabilities. Hybrid Meetings are defined as meetings where participants can attend either physically or ...
SEAMCAT
Meetings
To attend meetings, you will need to find and register for the meetings. Meetings are planned on either Committee or Group level. Here you will find information how to navigate the calendars and how to register for the meetings.
Browser Compatibility for all tools
The software that ECO offers for collaboration is for the most part hosted on the internet. As such we aim to support as many users as possible by focusing on the browsers used to access our software. Unfortunately the amount of different browsers is big and w...
Chat System
ECO are the custodian of Chat channels in Signal Messenger. This section describes how to connect and how to have a chat channel setup in your CEPT portal group. The old RocketChat system was closed in March 2026.
FAQ
Searching for data on ECO websites
The indiviual CEPT websites do not contain their own search engine for generel content like documents and web articles. Use ecosia search engine to find information on our websites - using specific search parameters helps finding the exact information you ne...
Groupmail
CEPT group or project teams can have one or more associated mail reflector (or commonly known as Groupmail at ECO).
The Chair manual
If you are appointed Chair or Vicechair - you will have elevate rights on some part of the portal. Find here information on your options.
Frequently Asked Questions
If you need assistance, please contact helpdesk@eco.cept.org. I forgot my password for the CEPT portal , how do I get a new one ?If you forgot your password, please use the “Forgot password” link in the login box. This will send you a link to set a ne...
Questionnaire development
This book is work in progress, maybe not all information is in here yet, please contact ECO if you need assistance.